Whether you’re planning a commercial, mixed-use or residential project, understanding our local regulations and requirements is crucial for a smooth and successful development.

Frequently Used Services

Understanding the Permit Process

1Free Pre-Application Meeting [Optional]

We offer free pre-application meetings for complex land use applications or for applicants who are unfamiliar with the land use process. In these meetings we will provide high-level feedback and discuss street layouts, utilities and safety related topics like access roads and turnarounds.

The following items are required to schedule a pre-app meeting:

•  Project narrative and/or specific questions for our staff
• Conceptual site plan
• Building elevations (if applicable)
• Phasing plan (if applicable)
• Tentative land division plan (if applicable)

Use these guides to help prepare for your pre-app meeting:

• Pre-Application How to be Prepared: Site Plan
• Pre-Application How to be Prepared: Middle Housing Land Division
• Pre-Application How to be Prepared: Land Division

Don’t have a Portal account? Sign up

1. Under Choose the application type, select Pre-Application
2. Provide a name or brief description of your project under Project Description.
3.  Complete the remaining steps, review information and submit meeting request.

2Zoning

Ensure your project complies with the zoning regulations and land use standards outlined in the Bend Development Code.

To find your zoning designation, use our online zone search tool:

For more information on zoning, see the Bend Development Code, Chapter 2: Land Use Districts.

If you have any specific questions or need further assistance related to zoning, please contact our Planning Division staff at planning@bendoregon.gov or 541-388-5580 ext. 3. They can provide guidance tailored to your project.

3Commercial, Mixed Use and Apartment Pre-Submittal Meeting

Commercial Pre-Submittal Meetings are a key step in the building plan review and permitting process for commercial, mixed use and apartment complex projects. This meeting helps ensure your project is on the right track from the start, making the overall process smoother and more efficient.

Here’s what you can expect:

1. Project Overview: We’ll start by talking about your project. This includes proposed construction and occupancy timeframes, project milestones, phasing and deferred submittals.
2. Code Review: Our team will review the building and fire codes that may be applicable to the project. The meeting will include Building, Planning and Engineering Division representatives.
3. Application Requirements: We’ll go over the documents and information you need to submit with your building permit application. This includes site plans, architectural drawings, and other necessary materials. 
4. Process and Timeline: We’ll explain the steps in the permit review process and give you an estimated timeline for each phase. This helps you know what to expect and plan accordingly. 
5. Questions and Clarifications: This is your chance to ask any questions and get clarifications on the process, requirements, or any other concerns you might have. Please prepare those in advance to upload to the Pre-submittal meeting application.
6. Next Steps: Finally, we’ll outline the next steps you need to take to move forward with your project, including any additional meetings or approvals that may be required.

To schedule a Commercial Pre-Submittal Meeting, visit our Online Permit Center Portal:

Don’t have a Portal account? Sign up

1. Under Choose the application type, select Pre-Submittal Meeting
2.  Describe the work being done.
3. Complete the remaining steps, review information and submit meeting request.

If you need help, contact us at building@bendoregon.gov or call 541-388-5580 ext. 2.

4Permit Application

Before submitting your permit application, gather all required documents. Please utilize the following documents to ensure all necessary files and information are included with your application:

• Residential Projects: Residential Submittal Checklist
• Commercial/Mixed-Use/Apartment Complex Projects: Commercial Submittal Checklist

Our staff is available Monday through Friday, from 9 a.m. to 4 p.m. to help answer questions and talk through the requirements for your specific project. Appointments are not necessary, and walk-ins are always welcome. 

Contact Us: permitcenter@bendoregon.gov | 541-388-5580
Visit us: City Hall, 710 NW Wall Street

5Plan Review

After your application has been submitted and fees paid, we will review your application and plans to ensure they meet all building codes and regulations.

6Permit Issuance

Once your plans are approved, you’ll receive your permit(s). Make sure to keep these on-site during construction. Prior to issuance, your permit-level fees will need to be paid.

7Inspections

Once permits are issued, you can begin the work. Schedule inspections at various stages of construction to ensure that the project meets all building codes and safety standards.

To schedule an inspection, use our Online Permit Center Portal:

1. Under My Items, click to expand My Building Permit, Permanent Sign & SDC Estimate Applications.
2. Select your project.
3. Click Request Inspection.
4. Select the date you would like the inspection.
5. Finish the remaining steps and submit your inspection request.

For more information, visit Inspection Requests.

8Final Approval

After passing all inspections, your permit will be closed, and you can be assured you are in full compliance with all regulations.

This process ensures that all construction and development in Bend meets safety and regulatory standards.

Who You Will Be Working With

Throughout the process in getting your project from concept to completed construction, you will be working with a number of different divisions here at the City. Find out more about what each one does and how to get a hold of them.

Frequently Asked Questions

Resources and Tools