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Grader plowing snow off of the road during snowstorm with line of cars behind.

Bend is a high-elevation mountain town that often sees more than 20 or 30 inches of snow in a winter. Here are some tips to help you stay safe, get informed and get ready!


WHO DO I CALL... DRIVING PARKING PLOWING SHOVELING
PROTECT YOUR HOME ADDITIONAL RESOURCES

Bend is a 3,623-foot-elevation town known for great downhill and Nordic skiing. That means we get snow! Average snowfall is more than 20 inches of snow in a winter. During the 2016-2017 season, we received nearly 60 inches!

Storms vary in severity from a couple of inches to more than a foot. The severity of snow and road conditions also can vary depending on which part of town you live in.

It takes some effort to maintain your lifestyle with that kind of weather, so it is very important to be prepared.

Get the resources and supplies you need on hand before you’re snowed in. It’s never too soon to make some phone lists, find your snow tires and buy snow shovels and roof rakes.

DRIVING

Winter driving can be tricky. As for our roads, the City has a winter plan that prioritizes passage for emergency vehicles and on the major roads that help keep our community functioning.

Please visit the Streets Department's Snow FAQs page for more information.

New to Winter Driving?

Drivers need the experience and equipment to drive safety in Bend during the winter months. Deschutes County offers a great “learn how to drive” training that’s helpful for those lacking winter experience.

The Oregon Department of Transportation (ODOT) also offers a helpful Winter Driving Guide.

Many Bend drivers use traction tires to get where they need to go. Visit ODOT's traction tires page for more information.

Parked cars buried by snow on the side of the road

PARKING

Whenever possible, park your vehicle in a safe location and off the street during snow storms if possible. Parking can actually impede snow plows and make roadways narrower, sometimes impassable to emergency vehicles.

If your vehicle is buried and cannot be moved:

If your vehicle is buried in snow in the right-of-way and cannot be moved, make every attempt to periodically clear off built up snow. Pile snow away from the right-of-way and as far back from storm drains. Plows cannot always judge a vehicle vs. a large snow berm. Do your part in removing obstacles that may be in the way of the plows.

The City is exploring policies that would help the City clear the busiest streets more efficiently and effectively. We are discussing prohibiting parking on some major streets during certain snow emergencies to help facilitate snow plowing. Stay tuned! More to come on this topic.

Doing Business in Downtown?

Don’t forget there’s a parking garage if you need to park while you’re downtown. Parking in the garage at 61 NW Oregon Avenue is free for three hours and you can keep your windshield from getting buried in snow while you’re out!


PLOWING

The City of Bend snow plow operators take pride in clearing the streets on their routes as quickly and thoroughly as possible. We strive to keep traffic moving during extreme weather conditions and travel will be limited. We ask the community to drive cautiously, safely and do not follow closely behind nor pass the snowplows.

Which Streets Does the City Plow?

When two inches of snow or more has fallen, the City of Bend's Streets Department plows public streets starting with Priority One major collectors and arterials, followed by Priority Two collectors, and if snow accumulations reach 6 inches or more we move on to Priority Three residential streets and special requests. The City does not maintain private properties, apartment complexes, alleys or private streets. Snow removal will not be provided in these areas.

For more information, please visit the Streets Department's Winter Street Operations page.

If you believe plows have missed your street, please fill out a Service Request or call the Streets Department at (541) 317-3000 ext.3.


SHOVELING SIDEWALKS

Many of our neighbors rely on a clear sidewalk to get to and from work, school or bus stops. To help keep our sidewalks safe and passable for your neighbors during winter snow storms, it is the responsibility of property owners to shovel sidewalks that border your property.

Snow removal guides and helpful tips are here.

Fire hydrant that has had the snow shoveled out from around it

Tips From Some Old-Timers:

  1. Shovel snow before it gets packed down or endures a freeze-thaw cycle, because it gets a lot harder to remove if you wait.
  2. While you’re out there, don’t forget to shovel out the fire hydrant. In the event of a house fire, firefighters should spend those precious minutes protecting your house, not shoveling out the fire hydrant. Help them protect your property by keeping hydrants clear. The City provides an easy-to-use interactive map that can assist you in locating hydrants, should they become covered in snow. A link to that map will be posted here when the snow starts falling.
Rooftop covered in a foot and a half of snow.

PROTECT YOUR HOME

Keep Your Pipes from Freezing

Property owners are responsible for protecting their pipes from freezing. Water pipes can freeze in mere hours with sub-freezing weather, especially if they're exposed to cold air or drafts.

To help prevent an expensive water pipe break:

  • Disconnect water hoses from outside faucets and protect faucets with an insulated cover.
  • During extended sub-freezing cold periods, open cabinets in low-heat areas where plumbing is located.
  • Install insulation blocks in crawl space vents.
  • Check pipes near exterior walls and in crawl spaces. Add insulation if they are exposed.
  • Set the thermostat at a minimum of 55° during cold weather, even if the house is vacant.
  • Winterize all irrigation systems.
  • Snow on the ground insulates underground plumbing better than no snow.
  • Keep a plumber's number handy!

If you suspect a frozen or damaged water meter, call the Utility Department at (541) 317-3000 ext 2.

Removing Snow from Your Roof

Safely removing the snow from your roof is an important way to protect your home after a big snowstorm.

Snow, melting from heat escaping from your roof, can refreeze at the edge of the roof as an ice dam, which forces subsequent snowmelt under the roofing and into your house.

Snow adds a tremendous weight to the roof, and over time, many snowstorms can seriously weaken the structure.

When you have a snow load and frozen roof drains and gutters, any further precipitation will remain on the roof and add to the weight.

Deep snow on a roof can actually cover gas appliance vents, such as water heater flues. You will want to ensure that they are totally unburied and able to function normally.

Going up on a slippery roof without adequate knowledge, experience or equipment is very hazardous. It is all too easy to fall and sustain serious injury…however, you can also hire a licensed and bonded professional with the experience and equipment to operate on heights. Roofing contractors, window washers and arborists are generally prepared to handle this job. Making arrangements BEFORE a storm would be very wise.

It is wise to have a snow rake, so you can pull much of the snow off the roof from the ground, or even from a step ladder. Snow rakes usually have an extendable pole, so you can reach pretty far up the roof.

Move Snow Away from the House

Move built up snow away from the base of your house, for several reasons:

  • Eliminate a source of mold, mildew and paint destruction
  • Clear foundation vents so that they can function properly
  • Decrease chance of water leaking into the basement or under the structure
  • Place snow in your yard to pre-irrigate lawn for the spring!

Clear Snow from Storm Drains

When the snow finally melts, all that water has to go somewhere, and it will follow the easiest pathway downhill.

If you can locate the street storm drain nearest your house and clear away the snow and ice, you will reduce the pooling and the risk of creating a skating rink in your yard. The City provides an easy-to-use interactive map that can assist you in locating storm drains, should they become covered in snow. A link to that map will be posted here once the snow starts falling.


ADDITIONAL RESOURCES

Emergency Alerts Through Deschutes County 911:

You can get alerts about emergencies and other important community news by signing up for the Emergency Alert Program. This system enables regional emergency service organizations to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons and evacuations of buildings or neighborhoods.

Sign up for the 911 alert system.

Once signed up, you will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more. You pick where, you pick how.

Code Enforcement Services

The mission of the code enforcement division of the City of Bend is to protect the health and safety of the City's residents and visitors, as well as the livability of the community by assuring compliance with the City's land use, environmental and building codes.

For more information, visit the Code Enforcement Services.

Central Oregon Veterans Outreach (COVO)

The Central Oregon Veterans Outreach offers a full range of services and support for our Veterans and non-Veterans who are in need or at-risk within our community. COVO operates an Outreach Center for those who need basic amenities to a housing program to help those facing eviction or homelessness to find housing that’s right for them.

Visit covo-us.org for more information.

School Bus & Public Transportation

CASCADES EAST TRANSIT (CET)

When there is inclement weather in Bend, Cascades East Transit (CET) may move to a “snow schedule” on Bend fixed-routes for the day.

Check out the current routes for Cascades East Transit (CET).

BEND-LA PINE SCHOOLS

Stay connected with Bend-La Pine Schools to find out if school has been closed or delayed, or whether bus routes have been altered due to inclement weather.

School Delay and Bus Information.

Learn how to find out early about school closures and delays.

Volunteer Program

The City of Bend Volunteer Program helps connect services to those in need.

In the event of a disaster, communities depend heavily on volunteers to assist in a variety of important roles including evacuation, First Aid, emergency shelter assistance, etc.

Find out more about the City of Bend Volunteer Program.

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