What can I do if I disagree with the category I am initially placed in?
There are two methods to appeal your current category. One is to request reclassification with a written application on a City form. If the request is denied, the second method is to appeal the denial. Please visit the City web site at www.bendoregon.gov/esc for more information and details on the Extra Strength Charge Program.
Who discharges Extra Strength wastewater?
Generally speaking breweries, restaurants, grocery stores, hospitals, industrial laundries and auto shops have extra strength wastewater. All non-residential sewer customers are subject to evaluation in order to determine if they should pay an extra strength sewer charge.
Extra Strength Wastewater is wastewater with a higher pollutant level when compared to that of residential wastewater. Technically, it is waste water with higher concentrations of solid materials and organic water pollutants. Wastewater discharges that exceed residential levels of biochemical oxygen demand (BOD) or total suspended solids (TSS) will be subject to pay ESC.
Why has the City of Bend adopted an Extra Strength Charge program?
The City of Bend, along with a group of business representatives, has created an equitable Extra Strength Charge (ESC) Program to protect our investment at the Wastewater Reclamation Facility (WRF) and recover costs of treating higher strength wastewater.