COVID-19 INFO: City closures and cancellations, resources for businesses and people.


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Service Phone Number
To Start or Stop Water and Sewer Services (541) 388-5515
Water and Sewer Billing   (541) 388-5515
Leaks, related emergencies* 
(541) 317-3000 ext 2
  (*for serious emergencies that threaten life or health call 911)
Sewer Problems (541) 317-3000 ext 2
Fire Flow Analysis 
(541) 388-5570
Sewer Flow Analysis  (541) 388-5570
Utility Locates - CALL BEFORE YOU DIG
Water or Sewer service permit fees and information if building a new home 
(541) 388-5528
Irrigation Billing Information 
(541) 388-5515
Other Water Purveyors within the Urban Growth Boundary

(541) 382-5342
(541) 382-3029

Location Information - Closed to the Public*


Utility Department
62975 Boyd Acres Road 
Bend, OR 97701
(541) 317-3000 ext 2

*To help prevent the spread of COVID-19, beginning Thursday, March 19, 2020 all City facilities, excluding the main Police Department lobby, will be closed to the public.

For deliveries, please call Utility Department at 541-317-3000 ext 2.