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Winter Street Operations

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Backhoe loading sand into the back of a City snow plow.

Our professional snowplow operators take pride in clearing the streets as efficiently, safely and thoroughly as possible.

Our Vision: Maintenance. Improvement. Connection.


The City of Bend Streets and Operations Department is getting ready for the season and we're asking you to do your part to prepare for winter as well.

As stewards of the community, we serve and are responsive to extreme weather conditions. Understanding that travel may be challenging, our professional snowplow operators respond by altering snow-fighting strategies in the midst of the snow control operations in order to control drifting snow, ice, special emergency situations and to prevent obstacles that drivers may experience. We encourage the community to drive cautiously, safely and do not follow closely behind nor pass the snowplows.

Understandably, every city street cannot be plowed at the same time. Therefore, we cannot provide an estimate of when your street will be cleared when heavy storm activity is present.

The City of Bend does not maintain private properties, business complexes, apartment complexes, alleys or private streets. Snow control is the responsibility of property owners.


The Streets and Operations Department has a plan for winter street operations, including how we prioritize streets to plow and sand, how we handle driveways and how we should deal with certain problematic streets where on-street parking during particularly heavy snowfalls have contributed to increasingly narrow and sometimes impassable roads. These areas are what we call “emergency snow zones.”

As part of a pilot project, during declared snow emergencies, the City of Bend will ask that “emergency snow zones” marked streets be cleared of parked cars to help crews plow from curb to curb.

Areas are listed below and on the corresponding maps:

  • Wall Street (Portland Avenue to Colorado Avenue)
  • Bond Street (Wall Street to Colorado Avenue)
  • Chandler Avenue (Mt. Washington Drive to Century Drive)
  • NE Courtney Drive (27th Street to Conners Avenue)
  • NE Conners Avenue (27th Street to Courtney Drive)
  • NW Broadway Street (Franklin Avenue / Riverside Boulevard to Colorado Avenue)
  • NW Tumalo Avenue (Riverside Boulevard to Broadway Street)
  • 17th Street & Troon Avenue (Galveston Avenue to Mt. Washington Drive)

If a big snow storm arrives in Bend, City officials will consider many factors, including weather forecasts and time of day, in the decision to declare a “snow emergency,” which means parking will not be allowed on these streets during an identified period of 12 hours or until the street has been cleared curb to curb. The City of Bend will publish a News Release declaring a snow emergency and identify the 12 hour period for parking restrictions. The City of Bend will plow the emergency snow zone streets listed during the identified 12 hours. Once the street has been completely plowed from curb to curb, cars can return to the zone. Snowplowing is expected to be performed at night in the downtown areas identified.

Sign up to receive emergency snow zone notifications via email at

For City of Bend parking information Parking or call Streets and Operations Parking line at (541) 312-4910 during business hours.

During a big storm, check the banner on the City of Bend homepage or call Streets and Operations at (541) 323-5980.

As this is still a pilot program, the City of Bend does not intent to tow vehicles. If we have to tow a vehicle to facilitate safe streets, it will be at no cost to the driver. If your vehicle is not where you parked it during a declared snow emergency, please call Consolidated Towing at (541) 389-8080 to find out where your vehicle is.

When it snows, everyone—whether it’s an emergency snow zone or not—can help the Streets and Operations Department plow curb-to-curb by trying to keep streets clear of obstacles such as parked vehicles, campers, garbage cans or other objects and barriers such as basketball hoops that are in the right of way.

Snow Emergency Zone Maps

Emergency snow zone map for westside Bend

Emergency snow zone map for Downtown Bend

Emergency snow zone map for Eastside Bend



Staff prioritizes plowing and sanding on the highest-use streets that accommodate the most drivers, major employment areas, schools and transit routes. Below lists the Priority Levels and the corresponding map will help you understand how we prioritize which routes to plow first.

During a big snow storm, City officials will consider whether to call contractors to help City snowplow crews, based on a variety of variables including the weather forecast. Contractors are typically used to help clear local, residential streets.

Bend has microclimates, or, different weather patterns depending on geographic locations and storms can impact parts of town differently.

Close up of the Priority Plowing and Sanding Zones map.
Click to download full Priority Plowing and Sanding Zones map.

Priority One: Major Collectors and Arterials

Streets that provide a network system for emergency services operations, interconnect high volume streets, and serve as the major street network. Highest priority streets are:

Priority Two: Selected Collector Streets

Arterial & Collector streets necessary to provide access to Priority One Streets. Also include routes to medical facilities, schools, major employment centers and streets requiring special attention such as steep hills or curves.

Priority Three: Residential/Other

After snow control operations on Priority One and Two areas have been accomplished, snowplows deploy onto residential streets.


  • Before traveling on roadways: Verify latest road conditions, road closures and congestion spots can be found at The entire area can be observed from this site.
  • Respect Detours: As with any emergency, detours on roadways may appear. Be respectful of the detours. This is to protect the safety of our citizens.
  • Weather Information: Please check the latest forecast and stay alert at

Contact the City of Bend Public Works, Street & Operations Department at (541) 323-5980 (Monday through Friday 7 a.m. to 4 p.m.) if you have questions. NOTE: This line is not an emergency line.

During an emergency please dial 911.



Expand/Contract Questions and Answers

  • How does the City decide which streets get plowed first?

  • Why do the city snow plows push snow into my driveway? Who is responsible for clearing it?

  • I just shoveled my driveway. Why did the City snow plow push snow on it?

  • I just shoveled my sidewalk. Why did the City snow plow push snow on it?

  • Why is the snow plow operator driving so fast considering the road conditions?

  • Can snow from my driveway or complex be pushed across the street?

  • When does my sidewalk need to be cleared and whose responsibility is it?

  • Who do I contact if a city snowplow hits my mailbox?

  • What if landscaping or irrigation in the right of way is damaged?

  • What if we have an emergency during a snow storm?

  • I once saw a snow plow parked in a restaurant parking lot during a bad snowstorm. Why was it there instead of on the streets working?

  • Why can't you plow my street now?

  • Can you tell me exactly when my street will be plowed?

  • Why doesn't the trucks plow and sand on the way to their routes?

From all of us to all of you:

We appreciate everyone's patience and cooperation as we strive
to ensure everyone's safety this Winter Season.

Thank you!

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