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Utility Deposits and Fees

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Water and/or Sewer Service Deposit

The City requires that a deposit be paid by:

  • New customers to the City for water and sewer utilities
  • Previous customers who have not maintained a full year of good credit
  • Any previous customer sent to collections

The amount of the deposit is $125.00. The City bills half the deposit out on the first monthly bill and the other half on the next bill.  After one year of good credit with the City, the deposit amount will be credited to your account. 

Please contact the City at (541) 388-5515 if you have any questions regarding services provided by the City for billing or deposits.

Other Fees


 Account Set Up Fee




 Service Deposit (see above)




 Water Turn On/Off - same day service (other than emergency or payment for shut-off)


$50.00 each trip


 Returned Check Fee




 Non-Business Hours Fee - will be charged after 4:30 p.m. to 10 p.m. Monday through      Friday and 8 a.m. to 10 p.m. Saturday and Sunday 




 Delinquent Account Collection Charges

  • Late Notice Fee
  • Water Service Delinquency Fee - 8 a.m. to 4:30 p.m. Monday through Friday*
  • Sewer or Stormwater Service Delinquency Fee
  • Service Restoration after 4:30 p.m. (additional charge)*



*When water utility services are discontinued for non-payment, the total bill plus all delinquent fees must be paid in full before service can be restored.  For service restoration after 4:30 p.m., an additional $100 service fee will be charged.  





Important Links

Outdoor Watering Requirements
City Infrastructure Improvement Projects

Water Conservation Program 
Stormwater Program 
Water Reclamation Facility (Sewer Treatment)

Call Before You Dig - Utility Notification Center (Dial 811) 



Contact Us

Leaks/Broken Lines:
(541) 317-3000 (24hrs)

Utility Billing:
(541) 388-5515
9:30 - 5:00 (Closed 12:30-1:30)

Utility Service Line Inquiries:
(541) 388-5528 - Building Permits

Billing Email:
Email - Allow two days for reply