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Payment Assistance Programs

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Utility Assistance Program

City of Bend water/sewer customers may be eligible for up to $150 to be applied to their City utility bill (water, wastewater and/or stormwater charges). Sewer only customers are not eligible. In order to qualify, customers must have a delinquent balance and meet certain income guidelines. Further eligibility requirements are detailed within the Utility Assistance Program Application.  

Programa de Asistencia de Utilidades

Clientes de agua/ alcantarillado de la Ciudad de Bend pueden ser elegibles por hasta $150 para ser aplicados a su cuenta de utilidades (agua, alcantarillado, y/o aguas pluviales). Clientes de alcantarillado solamente no son elegibles. Para calificar, clientes deben tener un balance moroso y satisfacer ciertas guías de ingresos. Requisitos de elegibilidad adicionales están detallados en la Aplicación al Programa de Asistencia de Utilidades. Vaya al enlace arriba para descargar la aplicación.

Senior or Disabled Sewer Discount Rate

The City offers reduced sewer rates for senior citizens over the age of 62 and disabled persons. Click here for detailed qualifications and/or an application. Please direct any questions regarding this program to (541) 388-5515.

Senior or Disabled Sewer Discount Renewal

Customers who have already been approved for reduced sewer and stormwater rates through our senior and disabled program, and who need to complete their annual renewal, can click here to print the renewal form.



Important Links

Outdoor Watering Requirements
City Infrastructure Improvement Projects

Water Conservation Program 
Stormwater Program 
Water Reclamation Facility (Sewer Treatment)


Call Before You Dig - Utility Notification Center (Dial 811) 



Contact Us

Leaks/Broken Lines:
(541) 317-3000 (24hrs)

Utility Billing:
(541) 388-5515
9:30 - 5:00 (Closed 12:30-1:30)

Utility Service Line Inquiries:
(541) 388-5528 - Building Permits

Billing Email:
Email - Allow two days for reply









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