Updates and guidance on Oregon's phased reopening of our economy.
GUIDANCE BY SECTOR
ADDITIONAL OUTDOOR SPACE
On May 14, Governor Brown approved the limited reopening of certain businesses in Deschutes County under guidelines released earlier this month. Approved businesses in "Phase 1" of the reopening may begin opening under new state health guidelines on Friday, May 15. Industries in Phase 1 include: restaurants and bars, personal service businesses (salons, gyms, etc.), retail, and childcare operators. You can view more in-depth guidance for these sectors below.
The reopening will occur in phases based on the ability of Counties to meet certain public health criteria. You can view a slide deck detailing these phases and basic reopening guidelines here.
If you are a business that is reopening, complying with these new guidelines may require significant changes to the way you operate. At their meeting on May 20, the Bend City Council expressed support for a number of measures to allow businesses to expand onto sidewalks, into private parking lots, and potentially City alleys and streets. You can find more information on these programs by scrolling down, or by clicking on the "Additional Outdoor Space" link in the menu above.
If you have questions about city requirements or are seeking additional guidance to allow your business to operate, please call our Business Assistance Hotline at 541-323-7151.
Phase one of reopening includes a number of significant industries in Bend, including restaurants and personal care businesses (salons, barber shops, massage, fitness centers, etc.). You can view industry specific requirements that businesses must meet when reopening further down this page.
Read on for specific guidelines related to your industry. Many industries will have to make major changes to the way you do business to reopen. If you have questions about how City requirements may impact your ability to meet your reopening guidelines, please call 541-323-7151. This inbox is monitored regularly and you'll receive a call back from someone best equipped to respond to your question or request.
All businesses in Oregon must continue to comply with the Governor’s existing Executive orders, implement safeguards for employees and customers, and maintain physical distancing. For businesses that can accommodate telework or partial telework, stagger employee schedules, and limit non-essential travel, the recommendation is to keep these measures in place even if allowed to reopen under the new guidelines.
The CDC has general business guidance around sanitation, handling sick employees, and other relevant information available here.
To read the full guidance document for general employers, please click here.
Restaurants, including bars, breweries, tasting rooms, and distilleries, must ensure that their maximum occupancy allows them to ensure that tables are spaced six feet apart and that six feet of separation can be maintained between groups leaving or approaching their table.
Limit parties to ten or fewer, combining parties at shared tables or seating anyone at shared bars or counters is not allowed. All service and consumption must cease by 10 pm.
Restaurant staff must wear masks and take extra steps around involving sanitation including:
- Prohibit customer self-service operations, including buffets, salad bars, soda machines and growler refilling stations.
- Disinfect customer-contact surfaces at tables between each customer/dining party, including seats, tables, menus, condiment containers and all other touch points.
- Provide condiments, such as salt and pepper, ketchup, hot sauce and sugar, in single-service packets or from a single-service container. If that is not possible, condiment containers should not be pre-set on the table and must be disinfected between each customer or dining party. Disinfection must be done in a way that does not contaminate the food product. For example, do not use a spray device on a saltshaker.
- Not pre-set tables with tableware (napkins, utensils, glassware).
To read the full guidance document for restaurants, please click here.
Store owners must limit the number of customers to focus on maintaining at least six feet of distance between people and employees, post signage with COVID-19 information (available at healthoregon.org/coronavirus), frequently clean high traffic and commonly touched surfaces, and require all employees to wear cloth or disposable face coverings.
While not required, retail stores should encourage customers to wear face coverings, place clear plastic or glass barriers in front of customer service counters, encourage one-way flow through the customer area, and use signs and tape on the floor to maintain physical distancing.
For stores with fitting rooms, the decision to re-open those areas is up to you. Customers should be prohibited from trying on items that are worn on the face; stores should provide hand sanitizer for customer use before entering a fitting room.
To read the full guidance document for retail businesses, please click here.
Childcare guidelines have yet to be released but should be in the coming days. If you’re a childcare provider preparing to reopen, please start by contacting NeighborImpact for guidance and assistance.
To read the full guidance document for personal service businesses, please click here.
These businesses include salons, fitness centers, and massage providers, among others.
Before any appointment personal care businesses must call clients and ask the following questions, if your client responds yes to any question you must reschedule the appointment:
- Have you had a cough?
- Have you had a fever?
- Have you had shortness of breath?
- Have you been in close contact with anyone with these symptoms or anyone who has been diagnosed with COVID-19 in the past 14 days?
Businesses must record client contact information, date and time of appointment and provider for each client. If there is a positive COVID-19 case associated with the business, public health may need the business to provide this information for a contact tracing investigation.
Personal care businesses must provide and wear face coverings, drape each client in a clean cape (if applicable), wear a clean smock with each client, wash hands between clients, request that clients wash their hands, and post handwashing signs in restrooms.
There are significant requirements around sanitation of personal care business space and any tools you may use with clients. Please review the full guidelines linked below.
This guidance generally applies to fitness centers that hold small group classes or one-on-one training sessions. Rules for larger gyms can found here.
To read the full guidance document for personal service businesses, please click here.
For businesses that provide services in outdoor recreation areas, you must limit your groups to 10 or fewer and avoid congregating in parking lots, maintain six-feet of physical distance between parties, and prohibit any contact activities.
The initial guidance for outdoor recreation is focused on public agencies that operate these facilities. Expect additional guidance on how your business can operate soon.
To read the full guidance document for outdoor recreation, please click here.
At their meeting on May 20, the Bend City Council expressed support for finding new ways for Bend businesses to increase their capacity by using outdoor space for outdoor seating or additional retail display area. These options include:
- Expanding the use of sidewalk café space in Downtown Bend
- Accessing outdoor space on a business’s own private property, including parking lots
- Allocating space on City of Bend Right of Way (roads and alleys)
In each of these cases, the business seeking to use additional outdoor space must still abide by state health guidelines, pursue the necessary permits with other regulatory agencies (like OLCC), and, if necessary, cooperate with your neighboring businesses to avoid impacts.
These options will likely remain in place through Phase I and Phase II of the Governor’s reopening guidelines.
The three options below are not mutually exclusive, what works for one business may not work for another. You can find more information on each item and follow the links to apply or provide more details. If you have questions please call our Business Assistance Hotline at 541-323-7151.
Many downtown businesses use the sidewalk café permit to allow for additional outdoor seating. During Phase I and Phase II, Sidewalk Café Permit holders may request to extend their existing sidewalk seating area to include neighboring businesses if each neighbor approves of the change.
There is no fee for amending an existing sidewalk café application to include your neighboring businesses. For a business with no existing sidewalk café permit, you would need to file for a permit.
Interested businesses can find out more and submit an application at bendoregon.gov/sidewalkcafe.
The City of Bend has created a temporary program to allow for outdoor dining or display for businesses seeking to expand on their own private property. This may include parking lots or other areas on a business’s own, or shared, private property.
Key points for businesses to consider while preparing to submit their agreement (available here), include:
- Outdoor areas established under this program can only be used for sit-down dining or customer pick-up and carry-out service or merchandise display and sales. They cannot be used for activities that would promote or result in conditions where individuals cannot maintain appropriate physical distancing.
- Property owners may use up to 1/3 (33%) of their private parking spaces for tables and chairs or outdoor retail space. Use of parking spaces at shopping centers with multiple stores and/or properties that have parking agreements must take into account all the affected businesses.
- Tables/displays must not block entrances, exits, fire lanes, hydrants, sprinkler connection points, drive aisles and back-up areas that continue to be used by vehicles, or pedestrian or handicapped access.
- Building and fire access requirements must be maintained.
- ADA routes and dedicated parking must be maintained (ADA spaces may only be reduced in alignment with Building Code standards).
- Parking lot circulation and access must be maintained including cross-property access points.
There is no fee for submitting a request to participate in this program. You can download an application here.
Completed applications can be submitted via email to firstname.lastname@example.org.
The City of Bend is seeking business input on streets or alleys that could be repurposed during Phase I and Phase II of the reopening guidelines for business uses. Potential uses could include outdoor dining, display of retail goods, or improved customer access.
Because each proposal to close a city street or alley is unique, proposals will be reviewed by City staff and may be shared with the Bend City Council for feedback.
Approved closures may require additional conversation as well as documentation or agreements to ensure that all necessary