Hours Icon

Monday through Friday:

9 a.m. - 4 p.m.

Closed most holidays.


Location Icon

Permit Center

710 NW Wall St.
Bend, OR 97701

Permitting Software Replacement Project

Print
Press Enter to show all options, press Tab go to next option

Last Updated: September 26, 2019

Downtown Bond Wall Night

The City of Bend is updating and replacing the current permitting software.


Updates icon.

UPDATES
Documents icon.

DOCUMENTS
FAQs icon.

FAQS

The project will improve efficiency and consolidate multiple outdated software systems into one new system, called the Online Permit Center.

Online Permit Center

THE ONLINE PERMIT CENTER WILL BE THE NEW MEANS FOR CUSTOMERS TO:

  • Apply for licenses and permits;
  • Schedule inspections;
  • Register a business;
  • Submit a code complaint; and
  • Look up property information.

KEY BENEFITS:

Our customers can expect to see a number of advantages in the new system including:

  • Streamlined online submittals, payments, reviews and inspection scheduling;
  • Ability to find out project status and information faster and easier;
  • File and track code complaints online; and
  • Receive real-time inspection results from the field.

EXPECTED LAUNCH:

The projected launch of the Online Permit Center is the first half of 2020.

Be sure to check back here for more information and training materials as we get closer to launching the Online Permit Center.


WE'RE UPGRADING OUR PERMITTING SOFTWARE!
5 Things to Know

1. The Permitting Software Replacement Project will:

Improve efficiency and consolidate multiple outdated software systems into one new system, called the Online Permit Center.

2. The Online Permit Center is where customers can do:

  • Permitting and Inspections
  • Business Registration and Licensing
  • Citizen Portal (for Code Complaints and property information)

3. Customer benefits include:

  • Streamlining online submittals, payments, reviews, and inspection scheduling
  • Providing 24/7 access to the Online Permit Center
  • Providing project status and information faster and easier
  • Filing and tracking code complaints online
  • Receiving real-time inspection results from the field

4. What is the schedule?

Projected Launch and Training for City staff and external customers:
First half of 2020.

5. More information...

Be sure to check here for more information and training materials as we get closer to the launching of the Online Permit Center.


PROJECT UPDATES

The City’s project team is currently hard at work testing the new Online Permit Center software. It will be launched the first half of 2020.

Look for our next update coming soon!

Permitting Software Replacement Project Update: July 2019

Project Update for July 2019
Post Date:07/22/2019 9:30 AM

The City’s project team is currently hard at work testing the new Online Permit Center software. It will be launched this winter.

Look for our next update soon!

 

Reach out with questions at: development@bendoregon.gov

Return to full list >>

DOCUMENTS


FAQs

Expand/Contract Questions and Answers

  • What is the project going to do?

  • Will this affect me or my business?

  • What specific software systems are being replaced?

  • How long has the City been working on this project?

  • What stage is the project in now?

  • What does Validation mean?

  • I currently submit my application materials on paper. Will this change?

  • I currently submit my application materials via ePlans. Will this change?

  • I heard that the City will be using Bluebeam for electronic plan review. Do customers need install Bluebeam to interact with the Online Permit Center?

  • I would like to pay my permit or license fee online with a credit card. Will I be able to with the new software?

  • What if I want to pay later, or still pay with cash or a check?

  • Will there be a help button in the new software?

  • Who is the vendor of the new software system?

  • I want to stay in the loop with future project updates. How can I do that?

Footer Broken Top Three Sisters

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Flash Player QuickTime Windows Media Player Microsoft Silverlight Word Viewer Excel Viewer PowerPoint Viewer

If you need assistance with any document, form, etc.,
you may request assistance from the Accessibility Program.