Payment Assistance Programs

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Utility Assistance Program

City of Bend water/sewer customers may be eligible for up to $150 to be applied to their City utility bill (water, wastewater and/or stormwater charges). Sewer only customers are not eligible. In order to qualify, customers must have a delinquent balance and meet certain income guidelines. Further eligibility requirements are detailed within the Utility Assistance Program Application. Click title above to download form. 

Senior or Disabled Sewer Discount Rate
 
The City offers reduced sewer rates for senior citizens over the age of 62 and disabled persons. For detailed qualifications and/or an application, click here. Please direct any questions regarding this program to (541) 388-5515.

Senior or Disabled Sewer Discount Renewal

Customers who have already been approved for reduced sewer and stormwater rates through our senior and disabled program, and who need to complete their annual renewal, can click here to print the renewal form.

 

 

Important Links

Outdoor Watering Requirements
City Infrastructure Improvement Projects


Water Conservation Program 
Stormwater Program 
Water Reclamation Facility (Sewer Treatment)

 

Call Before You Dig - Utility Notification Center (Dial 811) 

 

 

Contact Us

Leaks/Broken Lines:
(541) 317-3000 (24hrs)

Utility Billing:
(541) 388-5515
9:30 - 5:00 (Closed 12:30-1:30)

Utility Service Line Inquiries:
(541) 388-5528 - Building Permits

Billing Email:
Email - Allow two days for reply

 

 

 

 

 

 

 

 

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